"Review for Iveagh Garden Hotel
Very frustrating experience.
I booked two nights but needed to cancel the second night, informing the hotel before check-in on the first day—giving more than 24 hours’ notice. Expedia confirmed this was entirely within the hotel’s control to approve, but the hotel chose not to accommodate and strictly enforced their policy.
This could have easily been resolved and the room rebooked, but there was zero flexibility or willingness to help. I was also sent back and forth between the hotel and Expedia for over 24 hours, and the reservations manager would not speak with me directly.
Be aware—if you book multiple nights, this hotel is unwilling to make adjustments even in reasonable or urgent situations.
I would not stay here again."