"I was surprised that the room didn't have A/C it was quite hot in there and they only had one small fan to cool off with. I asked for a 2nd fan and they didn't have one. The receptionists were not very cooperative. The room also had a lack of privacy, there was a balconcy of another room right in front of our window so we had to keep the blinds closed at all times. It was also noisy at night. We paid 5* price for 1* quality."