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"Very helpful and delightful staff. Basic room with clean beds and working amenities."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"Friendly staff ,great food and convenient location."

"Excellent service, nice room and good value food, nice spa and gardens"

"Good location, all members of staff very friendly and helpful."

"Staff were friendly and helpful. Food was excellent both dinner and breakfast. Rooms were clean and comfortable."

"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "

"Enjoyed the stay, lovely room and lovely staff"

"The room was very clean and tidy, food was excellent and the staff couldn't have been more helpful. I would recommend Herriots for anyone stating in Skipton - and Skipton itself for a short break. For anyone taking a single room, try for no 20. I had coffee with the balcony doors open and overlooking the canal. Just great..."