Find all hotels by Independent in Lin'an

"Mostly great! Easy location, nice room, staffs are fine! It is a bit noisy if room is facing the big street. But the most annoying thing is I got waken up several time by the noisy robot room service machine, it talks and make noisy as it going by my room as the room next mine kept ordering thing late in the evening."

"Great location and the service was exceptional, front desk service was extremely helpful in anything we needed."

"It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am"

"Hotel was extremely homely and welcoming, just as the staff and owner were. We wanted to stay somewhere outside of town to get an experience closer to “locals”, and this hotel did not disappoint. Everything was clean, and I got a better night’s sleep here than our last stop in a big hotel. It’s so cosy, and the breakfast also deserves a mention; very healthy and tasty. Thank you so much for making our stay so memorable! "

"Everything is perfect: the location, staff, and room design. The only problem is the lobby floor is super slippery. And the lighting design for the mirror is terrible. You can not see your make-up at all cause all the shooting lights were from the top. "

"A really beautiful hotel. Tastefully designed and spacious. It was really good value for money. My only complaint would be that there should be someone on reception that speaks English, and who takes an active interest in how you’re getting on. Otherwise the staff were lovely, just a bit distant. There was one great lady but we only saw her twice. "

"A big regret in Hangzhou on this trip was deciding to stay in Hampton by Hilton in Future Technology City. It began at check in when I tried to pay at the reception desk and 2 of my cards bounced and were subsequently locked. This process turned out to take 45 mins, resulted in me have to pay my home phone carrier $20 for use of the phone so the cc companies could send me text verification codes. All this to find out that even though it says otherwise on the Expedia site, the hotel does not...

"We booked this hotel as it was advertised to be in Shanghai. The map showed it to be in a nice location. Only when we were on our way from the airport we found out it was in Hangzhou. So we were stuck in a taxi in Shanghai at 00:30 am with two sleeping children and nowhere to go. So far, expedia has offered us NO compensation of any kind."

"性價比高，交通方便，酒店環境及周邊完全滿足旅客需要"