"The location cannot be beat. You are close by to many main food and shopping street. Short walk or bike to West Lake. The rooms are uniquely decorated. The ladies at the front desk are very friendly. The only down side is that it is quite warm in the room. The front desk mentioned that they can adjust the AC or provide a fan. "

"A nice, comfortable hotel with a arty touch, in the best area of the city near the Canal. I loved it!"

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."

"Pretty ok for a short stay. The staff were friendly and helpful. Fast and easy checkin and out"

"除了離西湖遠之外，其餘都好"

"Very high tech oriented hotel. Excellent breakfast buffet. Love to stay again. "