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"I can’t say enough great things about my stay at the Baymont Hotel West in Madison! From the moment I arrived, every staff member I encountered went above and beyond to make me feel welcome and taken care of. Their customer service is truly top-notch, friendly, professional, and always eager to help with a smile. Whether I had a question, needed a recommendation, or just a quick request, the team responded quickly and with genuine kindness. It’s clear they take pride in their work and care deeply about their guests' comfort and experience. The hotel itself was clean, comfortable, and conveniently located, but it’s the amazing staff that truly made my stay exceptional. Thank you for making my trip to Madison so enjoyable. I’ll definitely be returning and recommending Baymont Hotel West to friends and family!"

"I was impressed. "

"We truly enjoyed our stay. Staff was nice and breakfast was good."

"Some very good food options close by but you have to look for them. It's a shame they don't have any advertisements at the hotel. Bed was very comfortable. After a Long Day's Drive I slept well"

"It was superb!"

"This hotel is really beautiful, comfortable and clean. Great location in downtown Madison. The staff were top notch! Had drinks in the bar--friendly, chic atmosphere. I have nothing negative to say except that I was lucky that this was not a longer stay so I didn't have to wash my hair. The shower water comes out almost dripping and there was no way I would've been able to get the shampoo out of my hair. No hyperbole here, it was the worst water pressure in my 50 year old life. "

"Food was good bed was nice and front attendent Anthony was the best shout out to him for being very helpful. I enjoyed my stay will be back."

"We had a great time can’t wait to book our next trip!"

"2nd level hallway smelled of marijuana and my room smell of cigarette smoke."