Find Hotel with a Concierge in London

"Friendly staff needs updated"

"Great for business trips. Always in my top 3 choices in London"

"Room was not even close to what was shown in Expedia description. Plus no microwave or sitting area. Staff were super accommodating and brought me in a chair and light. Live this property; only issue is I paid a $40 premium for an executive room but got an average room in the executive wing. 3 nights, $120 overpaid total, I did call in but nothing has compensated yet for this shortfall of my expectations. Still recommend the property but may book direct next time."

"Pool was great, renovations are great and our room was much quieter than expected, given that our room was right beside the pool and on the 3rd floor!"

"Room was very lovely, corners were dusty. The largely self serve check in was a bit to figure out but worked well once you had it. Main complaint is the parking. They recommend that you use the public parking garage across the road and indicate that they have a discount but: 1) there is no in/out privilege without paying; and 2) the front desk was usually unoccupied to validate the parking ticket for the discount. "

"This is a motel that really run through, yes it’s cheaper compared to others in the area but looking at the condition of the hotel, and how bad it is! It should be even more cheaper! If you need a place to sleep and leave in the morning then go ahead, otherwise look for another option."

"Fantastic hotel to stay! Better service than some 5 start resorts i have stayed! Will definitely stay again! "

"Building is massive but once adjusted it was great. Amazing rooms, staff was amazing at front desk, only downside was that the pool was freezing. "