London City Centre, a neighborhood in London, is home to Stayo Southbank. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Borough Market. Consider Excel London for a night out, and don't miss London Eye, a top local attraction. Visit our London travel guide
Close to London Bridge and London Eye, Stayo Southbank has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
An elevator and smoke-free premises
Room features
All guestrooms at Stayo Southbank boast thoughtful touches such as heated floors and separate sitting areas, as well as amenities like free WiFi and separate dining areas.
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Stayo Southbank?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Stayo Southbank?
Check-out is at 10:00 AM.
Where is Stayo Southbank located?
Located in London City Centre, this apartment building is within a 15-minute walk of Tate Modern, Borough Market, and River Thames. St. Paul's Cathedral and London Bridge are also within 1 mi (2 km). Southwark Underground Station is only a 4-minute walk and Blackfriars Underground Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Stayo Southbank Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.0
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 15 out of 30 reviews
10 - Excellent
15
Rating 8 - Good. 13 out of 30 reviews
8 - Good
13
Rating 6 - Okay. 0 out of 30 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 30 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 30 reviews
2 - Terrible
2
Reviews
Verified review
10/10 Excellent
miguel
1 December 2024
Liked: Cleanliness, property conditions & facilities, communication
This apartment was clean and modern - well appointed and furnished. Loved the full kitchen and washing machine. We found the location convenient to the metro, activities and good. Safe and quiet neighborhood. Would recommend and stay here again.
Stayed 4 nights in Jun 2024
Verified review
10/10 Excellent
Kan Min
30 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very spacious. Nice layout with 3 bedrooms and 3.5 bathrooms for the apartment we booked. It’s worth the money. The cleaning can be done better. Overall it’s a nice place to stay just like home.
Stayed 2 nights in Mar 2025
Verified review
10/10 Excellent
joseph
19 February 2025
Liked: Cleanliness, room comfort, communication
Definitely worth a visit
For once the reality was better than the pictures. Its so close to many historic landmarks in an area that felt safe.
Even though we were surrounded by a train line and building works the noise was never an issue.There was loads of interesting things to see and watch from the balcony. We would return for sure.
Stayed 2 nights in Feb 2025
Verified review
10/10 Excellent
Amy
30 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay at Stayo Southbank! Having an entire apartment with all basic home amenities was super convenient. All the appliances worked well, the only thing missing were forms of cutlery. There were signs of a little wear and tear which is to be expected for a hotel but it was still a very comfortable and wonderful stay. I would definitely book a stay there again!
Stayed 5 nights in Apr 2024
Verified review
10/10 Excellent
Christine
15 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Chose this apartment for its location, and size, and we were not disappointed.
The apartment was easy to locate, and email communication from Stayo team provided steps on accessing upon check in.
It was a self check in and self check out property, so my only interactions with the team was via email comms.
The apartment was spacious, well presented and pristine in terms of cleanliness, and was spacious enough for 6 adults with 2 sharing each room and the sofa bed in the living room.
It is well located for public transport options, and there are several small supermarket options within a 2 min walk, as well as a pub.
Would definitely recommend staying here, and would definitely book this again for a London trip
An excellent home base for our family of four (two parents, two teens) during our four-day London adventure. The flat was exactly as advertised—spotlessly clean and well-maintained. The heated floors were a luxurious touch we particularly appreciated after long days of sightseeing. Southbank is a great location for exploring everything London has to offer but is away from the crowds and generally much quieter than neighborhoods north of the river.
While the location and amenities were great, there were two minor drawbacks: the mattresses showed signs of wear and lacked proper support, and for two nights, we experienced noise disturbance from a group of lads celebrating in the neighboring flat (clearly violating building policies).
That said, the convenient location, comprehensive amenities, and thoughtful layout made this accommodation an ideal match for our family's needs. The proximity to public transportation and local attractions allowed us to maximize our London experience. Would recommend for families seeking a well-situated, comfortable base for city exploration.
Stayed 5 nights in Mar 2025
Verified review
8/10 Good
Darren
17 June 2024
Liked: Cleanliness, room comfort
Beautiful!! Almost perfect but..
This place is beautiful! Great location to everything. Views were great, and it was very clean. We had some trouble getting in because the info they sent us did not work. We tried emailing several times and still did not get the proper info. When we finally got it we were thrilled. The kitchen is lovely but be prepared to bring your own coffee, oil, salt and pepper, spices, laundry soap, etc. Nothing is provided. No big deal if we were staying longer but for a shot stay we didn't want to buy all of that. Over all we would stay there again for sure!! Just knowing what to expect helps!
Really enjoyed our stay apartment was lovely not far from everywhere
Stayed 2 nights in Apr 2025
Verified review
8/10 Good
Michael
26 January 2025
Liked: Property conditions & facilities
Quiet area, within walking distance of attractions
Stayed 3 nights in Oct 2024
Verified review
10/10 Excellent
Luis Felipe
3 July 2024
Liked: Cleanliness, amenities, communication
everything was excellent, thanks
Stayed 3 nights in Jun 2024
Verified review
2/10 Terrible
Kenneth
18 April 2024
Disliked: Cleanliness, room comfort, communication
Horrible customer service!
We made a mistake with
Our booking dates and within a couple days later we tried every approach to adjust and they would not without a full fee cancellation. BTW, we this all happened over 70 days away from the actual stay dates. Horrible customer service! Also the photos are much nicer than the actual property. We recommend to stay away at all costs.
Stayed 3 nights in Apr 2024
Verified review
2/10 Terrible
Dae jin
6 April 2025
Disliked: Cleanliness, room comfort, communication
Worst
Problematic Check-in Process: Upon arrival, your staff firmly stated that check-in would not be possible until 3:00 PM, forcing me to leave my luggage and depart. However, when I returned at 3:10 PM, I was unexpectedly required to complete additional digital forms. Furthermore, despite being a first-time visitor, I received no clear directions to the entrance and was simply told to "follow along" without proper guidance.
Shockingly Poor Room Condition: When I arrived on the 4th floor, the entrance to my room was blocked by a mop and vacuum cleaner, yet I was told to enter anyway. The entire unit smelled of dirty mop water, and the kitchen emitted what can only be described as a putrid, decomposing odor. The same foul smell was coming from the dishwasher as well. This situation fails to meet even the most basic hygiene standards.
Disturbing Room Environment: A coat hanger was hanging from the ceiling in front of the living room TV, creating an unsettling and threatening atmosphere. Lamp plugs were disconnected, and no explanation or instruction about the unit was provided at all.
Unresponsive Staff and Poor Service: When I called to report the lack of toilet paper and other issues, I was promised a callback that never came. I was ultimately forced to go to the 1st floor myself to obtain toilet paper. This complete disregard for guest concerns demonstrates an unacceptable level of service and a fundamental breakdown in
Stayed 5 nights in Mar 2025
Verified review
10/10 Excellent
Marcos A
1 May 2025
Liked: Cleanliness, room comfort, communication
Ótimo local para quem deseja viajar com a família. Estávamos em 5 pessoas e ficamos satisfeitos com tudo. Apartamento novo, lindo, completo e bem localizado!
Moraria nele tranquilamente!
Stayed 2 nights in Apr 2025
Verified review
8/10 Good
Christoffer
3 April 2025
Liked: Cleanliness
Der var ok, men fikk ikke mailen jeg trengte for innsjekk. Det var en del støy, tynn inngangsdør - så hørte alt i gangen
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
Marleen
3 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Prima appartement, ideaal gelegen om Londen te bezoeken! Service was excellent! Zeker een aanrader!
Stayed 3 nights in Sep 2024
Verified review
10/10 Excellent
Jürgen
5 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolle, moderne und sehr große Unterkunft über drei Stockwerke mit Terrasse mit allem was man braucht. Sensationelle Ausblicke auf die Stadt. Unkomplizierte Schlüsselübergabe. Nähe U-Bahn und viele Attraktionen zu Fuß erreichbar. Ideal für einen mehrtägigen Städtetrip. Bequeme Betten, hochwertige Küchengeräte, drei Bäder mit Regendusche, Aufzug…..
Stayed 4 nights in May 2024
Verified review
10/10 Excellent
Markus
14 October 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles bestens. Geeignet für 6 Personen. Einwandfreier Zustand