البحث عن فنادق في Emerald Lakes، في لونغ بوند

"If your AC unit stops working in the middle of the night while you are staying with your family and young children, the response you expect from a hotel manager is 'Sorry, we can't help you with this.' This is deeply disrespectful and completely unacceptable management. You are in the hospitality industry, yet you operate with zero hospitality, empathy, or accountability."

"The hotel didn't meet my expectations, according to the ratings I read. I rarely leave poor reviews, but it warranted an honest review. I hope the hotel addresses these concerns for future guests. First, the TV channel selection is minimal and outdated, and it frequently lost its connection to streaming content. Although the TV had Bluetooth, it was difficult to connect and only allowed audio, and parental settings blocked streaming content from a laptop or cell phone. Some areas of our room...

"Very relaxing"

"Rooms had a kitchen save money on eating in"

"The property was nice, but my problem was when I opened the door, there was a weird smell, but after I turned on the air conditioner, the smell was gone. The second problem was there was no coffee maker, and they didn't even give us any water bottle or anything. The property is good; it just feels old, but room was good."

"Wonderful find in a perfect location in the Poconos."

"The hotel is dirty and outdated. From the door, to the walls, and floor was filthy. The room had a musty smell. The bed skirt had stains. The sheets appeared to be clean, but I didn’t stay long enough to check. The doors were old and not properly secured. This hotel should not be allowed on the Expedia site. DO NOT STAY HERE!"

"Best host and accommodating our unexpected event with the toddler. Thank you"

"Good hotel"

"Very cool little place. Stayed in a “motel” style room with a king bed. The bed was nice and the room was very big. It was clean and well maintained. They have cabins which looked very cute. The whole complex is very nice."

"Staff was nice they make you feel important and welcome… Quick answer when called from the room… The perfect place to relax…"

"Came here for my son's birthday weekend. I had gone to the Connecticut location before this one and loved it there too. But the waterpark in this location was even better and bigger! When we checked in the woman who checked us in was so nice and helpful, she even let me know our room was upgraded! There was a $100 hold until we checked out but she linked it to one of our wristbands and if we wanted to buy something it will be deducted from the $100. Whatever we didn't use was put back to my...

"Overall, it was a good hotel and we had a pleasant stay. However, the breakfast could have been better, especially considering the price."

"Loved absolutely every thing about this visit! Very nice accommodation and you can tell the owner took extra care to make everything top-notch! Beautiful setting especially in fall. We were in luxury Suite 12 and can’t wait to go back"