البحث عن فنادق في لونجهورسلي من AED 159

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Great staff but starting to need a refurb to maintain twin standards."

"This is an excellent hotel in a great location. Check in was easy, the room was really clean and the parking was very convenient and easy to access."

"Breakfast and Bed"

"Room was clean.staff were very helpful."

"Room was extremely clean and modern. Slept really well. Very comfy bed and pillows. Good pressure on shower, floor to ceiling windows and clean modern communal areas. We didn't order breakfast as there is a weather spoons next door and far cheaper to pay £6 there, than £20 (£15 if you pre-book) at the hotel, but again that's down to personal preference. It was hot weather, and the air con worked very well."

"Our go to hotel when we go to Newcastle. Great staff who are only too happy to help. Large car park so not usually any problem with parking even when the hotel is busy. No ac in the rooms so was a little warm during the recent heatwave but they provided a fan when asked. Water pressure can be an issue so don’t expect rainfall showers but serviceable. Will be booking again as can usually get a good deal."

"Clean, comfortable and quiet. A very enjoyable stay."

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"Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back"

"The hotel is very close to the quayside and the bars down there, which was a big plus for us. However, the hotel is marketed as luxury and it is very far from that. If you’re looking for luxury close to the city centre there are much nicer places to stay. While checking in we were asked if we had stayed there before, which we hadn’t. However, we were then given such a detailed and slightly condescending overview of how deposits work and how the minibar isn’t free that I can only assume the...

"Good Place to Stay."

"smelled like cleaning product"

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"

"Breakfast was a was not very good with some items running out, and no more to replenish."

"Cheap and satisfactory"

"Great space. Kind of loud from the street and people coming in and out of the stairs."

"The room was lovely and cool on a hot trip. very clean. Staff were friendly and helpful. Breakfast is continental and cooked, lots of options, time it well though or the bacon's all gone 😀. lovely bathroom with walk in shower. Only thing was I was a solo traveller but the room I was in had a connecting door to the room next door. was a bit unnerving but wasn't an issue I the end. maybe a consideration if hotel aware you are solo travelling. 4.9 outta 5 really, will use on next visit."