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Todo excelente sus instalaciones

The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.

This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.

The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...

Perfect location

This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!

The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...

Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...

The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.

The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc. I would definitely recommend this hotel and would choose it again !

This property was amazing. Next time in Cusco i will be rebooking. Staff , food, location. Rooms were roomy with spacious balcony overlooking the square. Loved it and our baggage person gave us a brief history on the property.

The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.

The staff, particularly the concierge, was very helpful. The hotel is great. Two things to consider about the location: 1. Though close to the main square on the map, the hotel sits on a hill which at 12,000 feet (3,700 meters) is a strenuous walk for some. 2. there is not much in the way of dining or shops in the immediate (within about 4 blocks) of the hotel. It is a short 11 minute walk to the central square though.

Great stay and staff.

The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property

This is my second stay on this trip to Cusco due to the Machu Picchu excursion. I gotta mention this place is equipped with Smart TVs, so important to many of you and great breakfasts!! Again Marjory and Yohan are so friendly and extremely attentive to customers needs!!

After we checked out, they stored our bags for free for 2 days until we checked back in after our Machu Picchu trip. Excellent service overall.

I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!