If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
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Ceiling fan
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid
Frequently asked questions
Is Hostal Los Arcos pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hostal Los Arcos?
This hostal doesn't offer parking.
What time is check-in at Hostal Los Arcos?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hostal Los Arcos?
Check-out is at 11:00 AM.
Where is Hostal Los Arcos located?
Located in Madrid Centro, this hostal is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Tirso de Molina Station is 6 minutes.
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Hostal Los Arcos Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 107 reviews
10 - Excellent
29
Rating 8 - Good. 23 out of 107 reviews
8 - Good
23
Rating 6 - Okay. 21 out of 107 reviews
6 - Okay
21
Rating 4 - Poor. 15 out of 107 reviews
4 - Poor
15
Rating 2 - Terrible. 19 out of 107 reviews
2 - Terrible
19
7.2/10
Cleanliness
7.2/10
Staff & service
5.6/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10
The place was nice and quite
Paola
Stayed 2 nights in May 2025
6/10
Excellent location !!! Couple of minutes to most of tourist attractions!
Maira
Stayed 2 nights in Jan 2025
8/10
Excellent location and clean room/bathroom.
Raymond
Stayed 3 nights in Nov 2024
6/10
I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.
marhiam
Stayed 3 nights in Apr 2025
10/10
This Hostal is in the perfect location for the city center. Sol center is a 3 min walk if that, plaza mayor & Mercado San Miguel are also within a 5 minute walk. There’s plenty of shopping, bars, and restaurants around. The hostal host was very very kind, we had a shower with hot water, comfy blankets & it was very clean. The only “bad” thing I would say is that the walls are thin so you do hear people coming & going & can sometimes hear conversation but it was quiet at night and safe. We spent 2 weeks traveling in Spain & began my trip in Madrid at this Hostal & also ended my trip at this Hostal & felt like I got the most of the city because of the location. It’s a good choice!
Alexis
Stayed 4 nights in May 2025
10/10
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Juan Carlos
Stayed 4 nights in Oct 2024
6/10
Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.
AKASH
Stayed 2 nights in Jan 2025
10/10
Nice place...
Varg
Stayed 1 night in Feb 2025
6/10
Ok
ileana
Stayed 3 nights in Mar 2025
10/10
👍
Javi
Stayed 1 night in Jan 2025
6/10
Very very basic for the price they charging. Only the location is great.
Chong
Stayed 3 nights in Jul 2024
4/10
My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Adam
Stayed 6 nights in Oct 2024
6/10
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Verified traveler
Stayed 4 nights in Sep 2024
2/10
WORSE HOSTEL IN SOL MADRID. JUST DON'T. Dirty, old, smoke smell everywhere, I took me two minutes and then I run.
Carolina
Stayed 2 nights in Dec 2022
4/10
no he ido, e no me reembolsaron
Cleilton
Stayed 1 night in Dec 2020
4/10
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
John
Stayed 1 night in Sep 2023
2/10
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Ruth
Stayed 3 nights in Oct 2024
2/10
I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.
Mark
Stayed 3 nights in Apr 2023
10/10
Noemi
Stayed 2 nights in May 2025
10/10
Alexis
Stayed 3 nights in May 2025
4/10
Lugar sin pretensiones.
Limpio, eso si, pero muy básico
David
Stayed 1 night in May 2025
8/10
Nuestra estadía fue de 2 días, la habitación está prolija y muy limpia
RUBÉN HORACIO
Stayed 2 nights in Mar 2025
8/10
Alícia
Stayed 1 night in Mar 2025
8/10
Personnel et accueil agréable, hotel au coeur de la ville et situé à 2 pas de la puerta del Sol, rue calme station de métro a 50 metres. Parfait pour un couple, voyage d'affaires....