BYPILLOW Callao

Property class: 2

Choose dates to view prices

Close to Puerta del Sol and Gran Via, BYPILLOW Callao has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Double Room (Interior)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a shelf with toiletries.

Standard Double Room (Interior)

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

A neatly made bed with white linens and dark green bedding, a round side table with a lamp, and a wall with a geometric pattern.

Deluxe Double Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Terrace

A hotel room with a large bed, a desk with a coffee maker, and a chair.

Standard Double Room, Terrace

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Madrid Centro neighborhood, BYPILLOW Callao is connected to a rail/subway station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de Jacometrezo 1, Madrid, 28013

What's nearby

  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    1 min walk - 0.0 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    1 min walk - 0.1 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    5 min walk - 0.5 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    8 min walk - 0.7 km

Getting around

  • Callao Station
    1 min walk
  • Madrid Principe Pio Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Five Guys
    2 min walk
  • Honest Greens Gran Vía 52
    2 min walk
  • Terraza De Gourmet Experiencie Callao
    1 min walk
  • Asador de Aranda
    2 min walk
  • Re:fuel
    2 min walk

About this property

BYPILLOW Callao

  • Hotel near Gran Via
  • Close to Puerta del Sol and Plaza Mayor, BYPILLOW Callao has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An elevator, luggage storage, and a 24-hour front desk
    • A front-desk safe, multilingual staff, and smoke-free premises
  • Room features
  • All guestrooms at BYPILLOW Callao offer perks such as premium bedding, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Hair dryers and shampoo
    • 50-inch Smart TVs with digital channels

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Frequently asked questions

Is BYPILLOW Callao pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at BYPILLOW Callao?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at BYPILLOW Callao?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is BYPILLOW Callao located?

Located in Madrid Centro, this hotel is steps from Plaza de Callao and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

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Reviews

BYPILLOW Callao Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Simple hotel, great location, perfect for a quick and romantic European getaway
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is very convenient. The staff are amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hotel location is perfect.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice. Both times were excellent. The staff was excellent. We will definitely stay again when we return to Madrid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and conveniently located. The space is a little tight, but then again, those of us used to larger accommodations in the US need to remember that things are properly-sized in Europe.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is central and the metro entrance is right in front. The staff is extremely helpful and nice. The rooms are clean with everything you need. Best bang for buck hotel in the area. 100% would recommend!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Great location! Staff was very nice.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location central and walking distance to the local attractions in Madrid. Metro stop outside the door. Great little rooftop patio for afternoon drinks and food (byo). Staff very helpfull
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean, although small, quiet, in a walking distance from the main touristic atractions, kind staff. I personally thank Junior and Kevin at the reception desk.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great no-frills hotel, excellent location, clean rooms, good service, zero complaints! 100% recommended
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is a boutique hotel. Its very quiet. Walkable everywhere. Had a good view. The staff Kevin and Gloria is very courteous, friendly and helpful. Very convenient its close to subway station. I would recommend this cute hotel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My one-night stay at L&H Callao Selection was excellent and exceeded expectations. The location couldn’t be better — right next to Callao and Gran Vía, perfect for sightseeing, shopping, or catching a late show without worrying about transport. Arrival was smooth and quick. A seamless and comfortable stay in the very center of Madrid — I’d happily return and recommend it to anyone visiting the city.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a hidden gem! It’s literally right next to the Gran Via street. Everything is within walkable distance. Food. Shops. Laundry. Metro. Literally anything you need you can walk to it from the hotel. Better yet, you can also walk to main attractions from the hotel too! I will say the rooms are small but comfortable enough. With no doubt I would book it again. Gloria at the front desk was amazing too. She’s there for anything you need. She’s very professional, friendly, and just makes your stay better.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful view from my room. Staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were excellent, they were friendly and were very willing to answer my questions about local attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place place ever to stay in Madrid
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff was extremely helpful.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great rooms! Centered in Callao, a lot of things nearby, hotel is a little basic but great!
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Superbly located, inexpensive for the location and general state of the property. Unfortunately very small rooms
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE TRATO
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Location was good, comfy bed, nice towels and bedding. Facilities in room basic, had to request a kettle, only given 2 teabags a day, no milk or English teabags. Bedroom and bathroom very small. Wouldn't stay here again, much better properties around with more character and cheaper
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was nice but it was very hot then randomly in the middle of the night became an ice box. We chose this hotel for the rooftop terrace but they lock it at midnight, which is the same time the restaurants close
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sem comentários extras. Nada a acrescentar
Stayed 4 nights in Jun 2026