"How this hotel has got the reviews it did, has completely perplexed me. Omitted to say it's right next to a landing strip, we were woken by helicopters landing late.
We booked a premier room, if that's the standard of a premier room, I'd hate to see what a standard room looks like, I will never stay there again.
The bathroom cleanliness was very bad, the bathroom sink was disgusting. I had to try and wash it before I could use it.
The material condition of the room was very poor, when I tried to raise it, I couldn't get through to reception by phone, when I went down to try and speak to someone, a coach load of people had arrived so it was chaos, I couldn't wait, when I spoke to someone when checking out, I felt I was met with indifference and was asked to send them the pictures of the bathroom sink, no apology. I advised that I also had also had a fall on the stairs and hurt myself, I witnessed 2 other people have falls on the same stairs due to the last step being higher than the other steps.
I was given a blank sheet of paper to fill in for the accident, never asked if I was okay.
The manager was too busy for me to speak to. Save your money and give this place a very wide birth or you might catch something unpleasant."
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