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"Self check-in process saves so much time. "

"We went for a few days with my husband and 2 elementary aged boys. Unfortunately our room was not ready at check in but overall we absolutely loved our stay. The staff is extremely friendly. The rooftop restaurant had great views, drinks and food. Pizza and cocktails at the pool were delicious. The pool was clean, beautiful and well maintained. The loungers are very close to the pool so had to make sure the boys weren’t wetting guests. The room was also clean, spacious for two carry ons. No tub...

"Everything was great except we didn’t have towels in our room one morning. It 30 mins for them to get them to us. That was disappointing."

"This is a beautiful hotel in an excellent location!! The attached restaurants are very good, the staff is very friendly. However, the room configuration is extremely strange with the bathroom essentially subdivided by a hallway. There’s no privacy, including a beveled door for the toilet lol not sure who thought that was a good idea?! Also, the pool is incredibly small. Perhaps I should’ve known that, but from the pictures, it looks dramatically different."

"My wife and I travel a few ti.es each year to different states & countries. This was our 1st time staying local for our anniversary. We're so glad to have chosen Zaza. The staff, valet, housekeepers and bar servers were all professional and courteous. We'll definitely stay there in the future."

"Excelente personal"

"Didn’t have breakfast. "

"Beautiful Hotel but the hotel is located next to a night club that plays loud music until 2 in the morning. Also, loud motorcycles & cars outside the club. I would not recommend staying here due to the noise level."

"We were surprised by having to pay for internet. At over $300 per night, we should not have to pay to access the WiFi. I have stayed at several Omni hotels and this one seemed to be more run down and did not seem to care as much as other Omni hotels. The ladies in the gift shop were not friendly. I don’t think anyone from the hotel even spoke to me after check in. Just different than other experiences."

"Plenty of space could have a better equipped kitchen, no glasses just coffee cups. And over the weekend the parking garage didn’t lock so anyone could enter at any time. "

"Room wasn't as clean door from kitchen cabinets was broken a huge nasty stain on bed and curtains"

"Breakfast was great. Outdoor pool was nice. Location unfortunately is nowhere near any shops or places of interest. "

"Lugar muy bonito para visitar"

"It was clean, but the room was tiny and certainly over priced. They are going through renovations, but they could at least have a place to purchase water, soda or something."

"Great spot to stay if you are staying overnight for a concert at The Bomb Factory. Location is close and walkable to other places around."

"Great vibe and helpful staff"

"My wife and I stayed for our 5th anniversary and the hotel and suite did not disappoint. This was our first night away from our toddler since she was born and the whole experience was perfect. "

"Parking is not ideal."

"The place is ok, but it is at the level of a NYLO or an Aloft, not a $250 a night place that also has the nerve to add on a resort fee (also called a maintenance fee or something like that, we heard 2 stories). The pool is nice if you like people 6” from you and blaring music, but the rooms were super noisy so expect to hear everyone going to and from their rooms, and your neighbors activities."