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"The place is great and very clean with great customer service. Will come here again "

"The hotel and the location was very pretty!!! The room was awesome with a very nice view. Staff was very polite and helpful. The only problem was breakfast. On booking it said that breakfast was included in the booking so we were expecting a free buffet breakfast but on arriving the staff informed that the breakfast is not included and that we’ll have to pay 16.99 per person. She said that people usually think breakfast is included but it’s not specially with the online booking its most definitely not. So that was a bummer other than that its a very good hotel"

"Bien situé, propre et tranquille."

"Everything was great"

"Would have been nice to have non dairy milk option."

"Love the valet parking. Location is close to all things downtown walking distance. Great ambience in the dining area and bar. Rooms clean and comfortable."

"First two nights there was no house keeping. I was told the hotel didn’t have enough linen to change the bedding and also they were short staffed. This was felt at check in, I wasn’t able to check in until 4pm which was incredibly frustrating as I needed the room to change for a conference. Check out is 11am so they had plenty of time to clean the rooms. I got the impression they only had a couple of people working in house keeping. The room was nice and spacious and breakfast was nice. Location was very central and good for amenities. Lots of homeless in Ottawa in general so wasn’t the nicest place to walk at night. We saw someone getting arrested outside the hotel door."

"Over all the hotel was fine. Given the price I was disappointed in the fitness room and that breakfast was not included. In these areas this hotel fell short of its competitors in the area and I likely won’t be back "

"For the price, it’s a great location and set up with kitchens in the room. But everything else is pretty basic."