"the room smelled so strong like cigarettes & then the smoke detector started going off because it was low battery around 1 am and i went to the front desk and the guy said he would send someone, never did. eventually went to the front desk again and i told someone new again and she said she would send someone. someone went to the room & took the smoke detector. i told her i wanted to switch rooms atleast before i checked out because i wasnt able to sleep. she did not allow it and just said i...

"Unprofessional."

"On the 30th I made a reservation. And they still haven't returned my deposit. They say 1 to 3 business days. And it's not true"

"The place is operated like a high end resort "