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"From check in to check out the staff and the premises were as expected and the staff were very friendly and helpful. Being from another country they were able to clue us in to some local things that helped with our trip."

"Good property. The shuttle from the airport does cost money, so just be aware ahead. The main areas are a little older and could be updated (carpet, etc), but clean. The room was ample, comfy bed and very clean. Would stay here again."

"Perfectly clean and comfortable stay near Heathrow. Very convenient that it has a bar, restaurant and coffee shop in it. "

"Excellent so far, checking out st noon"

"Great location to T5 "

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Very nice and close to the airport. Breakfast was good, full English breakfast for a reasonable price. Staff was friendly. No issues. "

"Convenient for an overnight stay before leaving from Heathriw."

"Cleanliness "