Find all hotels by Extended Stay America in Mason, TN

"Everything was great. We love our experiences at Hampton/Hilton properties. Room was clean and ready upon arrival. Both days the breakfast was good and tasty. The staff was very pleasant and welcoming. We will stay again."

"Convenient access to parking area making loading/unloading easy. Key card entry provides safety and security."

"Not done "

"We stayed at 4 different hotels on our journey along the way, and this by far was the worst one. The staff acted as if you are invisible. Not the front desk - the other staff. Trying to walk with a luggage cart? They don't move/mind/care/walk in front of you/cut you off/etc. For some reason they set the floor blower right in the middle of the walkway (so had to go a whole different route with luggage cart). No hellos, nods, nothing when passing by them. It was so strange and felt so unwelcoming. Then, I'm still baffled as to why they decided to put the towels INSIDE the shower (see pic). And I'm sorry, but using zip ties for shower hooks is ghetto for as much as this room cost. "

"We could not check into our rooms until after 7."

"Breakfast was fantastic, especially the bisquits!!"

"The room was plenty big, the remote was non existent and no phone in the room, the lady when checking in did not look up but 2 times that was to take my money and the give me the keys she did not tell me about breakfast or how to check out or even tell me how much I was being charged. When checking out I had to hunt the lady down to give her the keys she told me I should just leave them on the counter , no ma’am not happening. "

"I did not stay. The non-smoking room was fill with smoke smell. The decor was old and well used. "

"There was no staff on duty to check me in my room. 0/10 i couldn’t get past the front desk."