Find all hotels by CitizenM Hotels in McLean, VA from AED 592

"The restaurant is awful with no options, it is also extremely expensive. DO NOT stay here if you have kids. the plumbing is so loud it sounds like a burst pipe in your room when someone flushes the toilet or showers in the other rooms. People were in the hallway all hours of the night drunk fighting or yelling. The rooms have no microwaves, there is 1 $25 microwave in a closet in the 3rd floor for the whole hotel to use which is sat on a wobbly little side table.. the microwave door cant even open nor can you fit a plate in there. their "Mini Fridges" are more like micro fridges that freeze everything solid no matter what temperature you set it on. The beds don't even have fitted sheets, nor do the comforters have covers on them. The bathrooms have awful shower heads that spray everywhere but down, it also appeared that they painted over mold in the bathroom because the exhaust fan didn't work. Overall, DO NOT STAY HERE. we ended up leaving a whole day early from our trip because we couldn't stomach another sleepless night in this hotel. overall if i could rate it a 0 I would. "

"Clean room. The lady at check in was nice! "

"Great"

"While untucking the bedding for the evening, I noticed dirt or dead bedbug clusters inside both comforters. The t.v. was on and backlit the white comforters revealing the spots. Since both beds had it, I'm sure other rooms do too. The rest of room, hotel, and amenities was o.k. Breakfast buffet was excellent!"

"Love their options for breakfast"

"The room was on the small side but well appointed. The location was amazing with many restaurants nearby. The Metro station is literally across the street. Finally, the front desk staff very friendly and helpful. Would definately stay there again. "

"Clean and located close to everything. Our room was very comfortable with a living room area and pull out couch. The breakfast buffet was chaotic and ate up a lot of time as there was no organization and very long lines. I would suggest skipping it. But otherwise everything was great. "

"The Expedia app said to call for shuttle. No one answered the phone both times I called. They wouldn't comp me for my Lyft expense because I booked with Expedia. The Shuttle goes to terminal 1 every hour on the hour. My room had a malfunctioning toilet so I requested to be moved. The second room was good except there was no hair dryer. There was also some suspicious activity outside the hall of the lower level room i was originally assigned. The desk staff were younger and not very polite. The Shuttle driver I met the next morning was very kind! But his drivers seat was broken and he was using a personal pillow just to make it more comfortable. It just seemed like the typical HUGE business with overworked or undercared for employees running things and having the excuse of things being out of their control. Breakfast was awesome! The room was clean! Overall I would stay again but Expedia should be more clear about the shuttle service directions. "

"Extremely well kept facility. Great location. Easy walk to the Capital One Arena."