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Mercure Melbourne Caroline Springs

Property class: 4.5

Choose dates to view prices

Consider a stay at Mercure Melbourne Caroline Springs and take advantage of a terrace, a coffee shop/cafe, and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Westwaters Bistro, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym
The current price is AED 423
AED 466 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a dining table, and a balcony with a view.

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a small table, a sink, and a window with a view.

Studio, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a TV.

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Corner Suite King Bed Room

Privilege Corner Suite King Bed Room | Minibar, in-room safe, desk, iron/ironing board

Privilege Corner Suite King Bed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Panoramic)

A hotel room with a bed, a sofa, a desk, a TV, and a balcony with a view.

Studio, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Caroline Springs, a neighborhood in Melbourne, Mercure Melbourne Caroline Springs is in a shopping district and on a lake. Overnewton Castle and Westgate Bridge are local landmarks, and some of the area's attractions include Caroline Springs Leisure Centre and Ace Karts - Real Life Racing. Keilor East Leisure Centre and Royal Melbourne Showgrounds are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Melbourne travel guide
Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • A city skyline at night with illuminated buildings, a body of water reflecting the lights, and two fountains with flames.
    Crown Casino
    24 min drive - 35.5 km
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    26 min drive - 36.6 km
  • Caroline Springs Leisure Centre
    9 min walk - 0.8 km
  • Clarke Road Streamside Reserve
    3 min drive - 1.9 km
  • City Vista Recreation Reserve Pitch 4
    4 min drive - 2.7 km

Getting around

  • Caroline Springs Station
    6 min drive
  • Keilor Plains Station
    6 min drive
  • Melbourne Airport (MEL)
    24 min drive

Restaurants

  • Enelssie Cafe and Grill
    3 min drive
  • Wild Bean Cafe
    4 min drive
  • Muffin Break
    3 min walk
  • Galata Restaurant
    10 min walk
  • Pecks Road
    4 min drive

About this property

Mercure Melbourne Caroline Springs

  • Hotel located in Caroline Springs
  • You can look forward to a terrace, a coffee shop/cafe, and a playground at Mercure Melbourne Caroline Springs. For some rest and relaxation, visit the hot tub. The on-site restaurant, Westwaters Bistro, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), express check-out, and a front-desk safe
    • Meeting rooms, ATM/banking services, and a reception hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like separate sitting areas and WiFi.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch LCD TVs with cable channels
    • Balconies, separate sitting areas, and free infant beds

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Quest Caroline Springs
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  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
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The price is AED 407
AED 448 total
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (AUD 20 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 5 to 25 for adults and AUD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Westwaters Bistro

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Built in 2011
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 44.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 25 for adults, and AUD 10 to 10 for children
  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)
  • Fee for in-room wired internet: AUD 20 per night (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Melbourne Caroline Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Melbourne Caroline Springs?

As of 19 August 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Caroline Springs on 23 August 2026 start from AED 423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Melbourne Caroline Springs?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Mercure Melbourne Caroline Springs located?

Located in Caroline Springs, this hotel is 0.5 mi (0.8 km) from Caroline Springs Leisure Centre and 2.6 mi (4.1 km) from Clarke Road Streamside Reserve. Watergardens Town Centre and Cairnlea Lakes are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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