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Metro Apartments on Bank Place

4.0 star property
Hotel in Melbourne, walk to Melbourne Central

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Metro Apartments on Bank Place

Exterior
Point of interest
Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi
Reception
One Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
7.8

Good

Explore the area

Map
18 Bank Place, Melbourne, VIC, 3000
  • Popular LocationMelbourne Central10 min walk
  • Popular LocationQueen Victoria Market13 min walk
  • Popular LocationCrown Casino14 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)28 min drive

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV

One Bedroom Apartment

9.4/10 Wonderful

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen Apartment

Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi

Studio Queen Apartment

8.3/10 Very Good

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Clothes dryer
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Living area
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Kitchen
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About the neighborhood

Melbourne

Metro Apartments on Bank Place is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Melbourne Central and Queen Victoria Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena.
Visit our Melbourne travel guideOpens in a new window

What's nearby

  • Melbourne Central - 10 min walk
  • Queen Victoria Market - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino - 14 min walk
  • Marvel Stadium - 15 min walk

Getting around

  • Flagstaff Station - 9 min walk
  • Southern Cross Station - 10 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • The Mitre Tavern - 1 min walk
  • Red Spice Road has been serving modern Asian food for over a decade - 2 min walk
  • Sherlock Holmes - 3 min walk
  • Natural History Public Bar - 5 min walk
  • Roti Bar - 1 min walk

About this property

Metro Apartments on Bank Place

Hotel near SEA LIFE Melbourne
Located close to Melbourne Central and Crown Casino, Metro Apartments on Bank Place provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, concierge services, and luggage storage
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews say good things about the location
Room features
All guestrooms at Metro Apartments on Bank Place have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, stovetops, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking within 1312 ft (AUD 25 per day); discounts available; reservations required

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Stovetop

More

  • Desk
  • Dryer
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (noon - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 25 per day (1312 ft away)
  • Bed sheets fee: AUD 60 per bed, per week (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Bank Place
Bank Place Apartments
Metro Apartments Bank Place
Metro Apartments Bank Place Melbourne
Metro Bank Place
Metro Bank Place Melbourne
Metro Apartments On Bank Place Hotel Melbourne
Metro Apartments Bank Place Apartment Melbourne
Metro Apartments Bank Place Apartment
Metro Apartments on Bank Place Hotel
Metro Apartments on Bank Place Melbourne
Metro Apartments on Bank Place Hotel Melbourne

Frequently asked questions

Is Metro Apartments on Bank Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Metro Apartments on Bank Place?

This hotel doesn't offer parking.

What time is check-in at Metro Apartments on Bank Place?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Metro Apartments on Bank Place?

Check-out is at 10 AM.

Where is Metro Apartments on Bank Place located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne and Melbourne Central. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 9 minutes by foot and Southern Cross Station is 10 minutes.

Metro Apartments on Bank Place Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 1000 reviews" "
Rating 8 - Good. 446 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely studio apartment that is well equipped and conveniently located.
Stayed 8 nights in Jan 2024

4/10 Poor

Kegan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response
Stayed 8 nights in Jan 2024

10/10 Excellent

glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for our stay. In the heart of the city with everything in walking distance.
Stayed 2 nights in Sep 2023

10/10 Excellent

brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel!
Stayed 1 night in Aug 2023

4/10 Poor

Dimitry

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment.
Stayed 4 nights in Aug 2023

8/10 Good

Phil

Liked: Staff & service, amenities
Convenient and tidy place to stay with good location
Stayed 2 nights in Aug 2023

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to dining, theatre, shopping and the Tram
Stayed 7 nights in Jul 2023

6/10 Okay

Tracy

Liked: Amenities
Disliked: Cleanliness
Good location. Bathroom could do with renovation.
Stayed 3 nights in May 2023

8/10 Good

Emma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean, basic apartment.
Stayed 4 nights in Mar 2023