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Aparthotel

Quest Caroline Springs

4.5 star property

Choose dates to view prices

Located near Sunshine Hospital and Overnewton Castle, Quest Caroline Springs offers a quiet retreat with practical amenities. Travelers appreciate the terrace, business center, dry cleaning, public WiFi, and express check-out. Staff consistently earn positive reviews from guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
The current price is AED 378
AED 419 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Quest Caroline Springs

  • Luxury family-friendly aparthotel near Watergardens Town Centre
  • Located close to Sunshine Hospital and Overnewton Castle, Quest Caroline Springs provides a terrace, dry cleaning/laundry services, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, self-serve breakfast (surcharge), and self parking (surcharge)
    • Express check-out, free newspapers, and tour/ticket assistance
    • A banquet hall, coffee/tea in the lobby, and meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 80 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 32-inch LCD TVs with Netflix, streaming services, and digital channels
    • Separate sitting areas, kitchens, and refrigerators

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  • Hot tub
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The price is AED 451
AED 497 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

Yes, pets are allowed at this property. There's a deposit of AUD 350 per stay and a fee of AUD 80 per pet, per night. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.

How much does it cost to stay at Quest Caroline Springs?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 14 June 2026 start from AED 378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for AUD 10 per day.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).

What time is check-out at Quest Caroline Springs?

Check-out is at 10 AM. Late check-out is available for AUD 45 (subject to availability).

Where is Quest Caroline Springs located?

Located in the business district, this family-friendly aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Overnewton Castle, and Sunshine Hospital. Footscray Hospital and Highpoint Shopping Centre are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 273 out of 627 reviews
Rating 8 - Good. 213 out of 627 reviews
Rating 6 - Okay. 91 out of 627 reviews
Rating 4 - Poor. 26 out of 627 reviews
Rating 2 - Terrible. 24 out of 627 reviews

Reviews

Verified

10/10 Excellent

Razia

Liked: Check-in, communication, listing accuracy
amazing locations, lots of good restaurants and mall very close by. the laundry room was very slow with only one machine working. we went to mall and had our clothes washed there
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Runice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super! Great Stay! Friendly staff.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Josie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great and very helpful and attentive to our needs.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MOHAMMAD RAFIUR

Liked: Cleanliness, communication, listing accuracy
The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ashnika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Evangeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jonathon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

elmer

Liked: Cleanliness, amenities, communication
All up good service and quick signin
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

K Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, communication
The room is very clean, cozy and comfortable. It is so quiet yet is close to so many restaurants and mall food court. We really love our stay at the hotel. It has very convenient locationb and fast Internet with parking downstairs. Highly recommend this hotel. We had a late check-in due to flight disruption. The night manager was super fast and friendly checking us in and also very informative. The overall service was best in class. Great location and hotel super fast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Denis

Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Zeljana

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Easy to find shopping close by & was clean beds were comfortable
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Amanda

Liked: Amenities
I had booked a King room to accommodate myself, my husband, and our infant son, and I had confirmed this preference twice before arrival. However, at check‑in we were given a Queen room and told the only available King room had a faulty AC, which wasn’t suitable in the summer heat. Had I known this prior I would have cancelled my booking. The manager kindly offered a complimentary King‑single rollaway bed for my husband, along with some beverages, which we appreciated. After checking in, we discovered the hot water wasn’t working. Exhausted and hungry from a 10‑hour drive, we quickly showered in cold water before heading out to eat before the restaurants closed. Despite reporting the issue twice, the hot water wasn’t fixed until the following afternoon. Overall, our stay was decent. The location near shops and restaurants was very convenient, and the staff were sweet and helpful despite the issues we experienced.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, communication
Problem with the first room. Staff were very helpful to move us quickly into a more suitable room
Stayed 5 nights in Sep 2025