Find all hotels by Accor Hotels in Melchsee-Frutt

"Nice looking hotel when we drove in, but… When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel. We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;) When my partner came down to the pool area he was aggressively asked directly: "What's your name!? What's your room number?" without any politeness or respect. It was a bit rude ... The shower in the room smelled of sewage almost made us feel sick. We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged 80 CHF. And also this is one of the few expensive hotels where they will charge you 55 CHF for parking for the night. And all of this for almost 1k per night. We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues. So quite disappointed after all and definitely wouldn't go back there or recommend it. BTW we don't normally complain about the hotels. But this one deserves an honest review. "

"Clean and nice for the money "

"Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended. "

"Perfect location. Close to train station and buses. Nice little breakfast, great coffee. Very accommodating to what we needed ( corkscrew & wine glasses). Great balcony looking straight into Bernese Alps. Small bathroom but good shower. Price was more than fair compared to others "

"The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away."

"Wonderful hotel, great service and food Close to all amenities "

"Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere."

"Always loved staying at eiger lodge, very convenient place to stay at grindelwald. Close to all the necessities and transportation stations. Will definitely comeback and stay here again"

"Amazing property. The driving up was a bit disconcerting with the single lane road shared with the trot bikes coming down but it was worth it. The views are amazing and the rooms were great. The dinner in the restaurant was worthy of fine dining. 100% would recommend."