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"The rental experience was fantastic!"

"I ended up leaving this hotel just a few hours into my stay because the experience was so disappointing. I arrived late at night to a completely dark lobby with very few lights on, which immediately felt unwelcoming and unsafe. The front desk associate seemed uninterested, lacked professionalism, and treated my concerns as more of an inconvenience than a priority. When I entered my room, there was a large hole in the ceiling directly above the bed with exposed electrical wiring hanging down. I...

"Communication great, received messages about how to get in for my stay. Room clean tidy and had everything I needed for my stay. Was very grateful for the water when I arrived and appreciated the snacks that were left. Washing machine tumble dryer and ice machine available in out building. Lovely big tv and loved being able to play records when I arrived and getting packed to leave. Great stay!"

"What I liked was that the staff was helpful when I checked in. They had problems with the cards that let us in to our room. So for 2 days they had to accompany each and every guest to our rooms. It was the first time that I have seen such a problem in an hotel. They should change the company that provide such a poor service."

"N/A"

"The facility is beautiful. The staff is exceptionally friendly and hospitable. Security is top notch. My number one choice for any travel stays in Memphis."

"room clean , bed comfortable, went down for breakfast , quite busy, decided against it went out for breakfast instead."

"Always a great stay!"

"Great staff. Beautiful room and lobby would definitely stay at again!"

"Wunderbares Hotel."

"Whoever thought putting Bluetooth speakers in each room for guests to use was not thinking about the drunk guests that come up from the bar at midnight and blast their music. I stay in a lot of hotels but this was the worst experience I’ve had. The staff was good the location was good but the noise was unreasonable. It may have been isolated to my area but I doubt it."

"Nice clean room . The staff was very helpful and respectful the only thing I really had a problem with is the hot water ."

"Free street parking weekends only"

"Great place to stay I will go back again"

"This was a great place to stay for our vacation. Everything was clean and looked beautiful in the room Staff were wonderful, answered every question we had."

"Clean modern- great location"

"Front Desk Manager is extremely rude and disrespectful"