Find all hotels by Park Management Group in Mettawa, IL

"Architecturally beautiful hotel. Our room was very clean, updated, crisp linens, good bed and pillows. We paid for the breakfast buffet and it was well worth it. I really enjoyed my stay at this Hyatt. It will be my go to whenever I need to stay near O'hare."

"Booking was easy. Check in, no problem. Requested to be away from elevators and lobby due to traffic and events late at night. Reservation at the main indoor restaurant was poorly ran. Hostess never called my party so we were forced to take our dinner to go and eat it in our room. Thankfully the food was surprisingly good, at all locations in the hotel. Pool was great - water temp was warm (aka perfect). Loved mobile ordering food and drinks! It saved on so much time. Overall, a good experience."

"The stay was mostly enjoyable. The check in process left a lot to be desired. I spoke with Lianne (?) who was very unfriendly and less than helpful. She had a bad attitude and was unwilling to help find a solution."

"Cuarto limpio , todo estuvo muy bien."

"Average "

"It took forever to get the shuttle. My room was very nice but the surrounding area and lobby area was dark and smelly."

"Will not be attending again."

"Great Hotel to stay, minor issue with A/C, but over all the staff and facilities were fantastic. Hopped on the shuttle to the airport in a quick second. "

"It was all good!"