Find Hotel with a Concierge in Midtown West, NY

"It was an elegant glimpse in the past with all the modern needs. The stairway is absolutely stunning. A neat hotel close to everything. "

"staff was excellent I had the pleasure of meeting sata at the front desk she was very helpful on checking in, greeted us with a beautiful smile and attitude. She is a A-1 staff member. Now the only thing I can say is the elevators need improvement."

"House keeper Marie for room 1812 is excellent. Thank you!"

"Lived out stay here! The rooms are spacious and clean. From front desk to housekeeping to restaurants on site to bell desk, I am impressed by the service. "

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"Property has amazing cafe attached. Gym was great. Walking distance to any broadway play. "

"We arrived at hotel at 11:45 p.m., did not actually get the keys to our room until 1:30 a.m. Due to a computer glitch, the hotel was overbooked. The woman at the front desk was under a lot of pressure from irate reservation-holders, but valiantly tried to find rooms for everyone. Those booked for more than one day had to go to other hotels, which the New Yorker management found and paid for. Because our reservation was only for one night, we lucked out and got the last available room. It was also the best room in the hotel, a suite with a private balcony on the 38th floor — maybe they were saving that room in case a celebrity showed up at the last-minute. Our accommodations were fantastic, and they gave us complimentary breakfast and let us check out late (3 p.m.) so we could get some sleep. Clearly they felt bad about the chaos at check-in, but they more than made up for it."

"Loved our stay here"

"The hotel was beautiful, the room was large, well-furnished. The bathroom was stare-of-the-art with eco-friendly soaps and shampoos. The staff was very friendly and helpful"