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"Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again. "

"การเช็กอินของโรงแรม​ เป็นการเช็กอินด้วยตัวเอง​ แต่มีเจ้าหน้าที่คอยช่วยเหลือ​ การไปชั้นที่พักต้องใช้บัตรโรงแรมเท่านั้น น้ำดื่มสามารถขอจากฟร๊อนได้​ และช่วงเวลา20:00-22:00 ทางโรงแรมมีของหวานบริการฟรี(ในวันที่ไปพัก เป็นไอศกรีม​)​ ปล.ตรงข้ามโรงแรม​มีดองกี้"

"It was in a quiet location, yet walking distance from all the shopping and dining options. Great place. "

"Staff "

"Amazing view from the balcony "

"Very nice location for enjoy the Kobe "

"100%recommend. Great location, supper friendly and helpful staff "

"The room was small but very well laid out. Great location and the staff were excellent."

"It is great generally"