"Five out of five stars in every category. Wonderful rooms and staff, excellent location next to Tennoji Station, incredible views of Osaka and on and on. A wonderful stay. Highly recommended."
"Five out of five stars in every category. Wonderful rooms and staff, excellent location next to Tennoji Station, incredible views of Osaka and on and on. A wonderful stay. Highly recommended."
"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity.
They also have extension cord near the bed which is really convenient, and provide bottles of water every day.
They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner.
They can also keep your luggages and can use postal service.
The...
The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity.
They also have extension cord near the bed which is really convenient, and provide bottles of water every day.
They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner.
They can also keep your luggages and can use postal service.
The...
Xavier Jim
Reviewed September 14, 2023Reviewed September 14, 2023
Overall, my stay was amazing. The location was great- although it is up a slight hill, so be prepared if you’re walking. The hotel was clean and up to date. The staff was friendly and helpful in providing me tips (and coupons on major attractions) around the area.
My favorite part is that the hotel provided you with a complimentary mobile phone that you could use for local calls, Internet, and maps. It was very convenient. Thank you for a great stay!
Overall, my stay was amazing. The location was great- although it is up a slight hill, so be prepared if you’re walking. The hotel was clean and up to date. The staff was friendly and helpful in providing me tips (and coupons on major attractions) around the area.
My favorite part is that the hotel provided you with a complimentary mobile phone that you could use for local calls, Internet, and maps. It was very convenient. Thank you for a great stay!
Stephanie
Reviewed September 27, 2018Reviewed September 27, 2018
I stay at this hotel every time I have a late flight into Osaka, and it is always clean, quiet, and comfortable. The staff is helpful no matter what time of day it is, and the breakfast buffet has a large variety of delicious food every time I stay.
I stay at this hotel every time I have a late flight into Osaka, and it is always clean, quiet, and comfortable. The staff is helpful no matter what time of day it is, and the breakfast buffet has a large variety of delicious food every time I stay.
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Ono
Reviewed January 20, 2025Reviewed January 20, 2025
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Nora
Reviewed February 4, 2023Reviewed February 4, 2023
Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.
Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.
Amanda Rufino
Reviewed February 26, 2025Reviewed February 26, 2025
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops
In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.
In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...