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The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...

Staying here was very pleasant. After checking in, we reserved one of the private baths (Reservations are for 45 minutes, and one reservation can be made at a time,) and headed down to the town to walk around. The walk from the hotel to the station at the bottom/central area of town is about ten or fifteen minutes. The town has small shops with local treats, but we only walked around it for two hours and felt like we weren't missing anything major. The private baths are in their own secluded...

What a great place... Everything was great! As a ryokan, the room was Japanese style, no shoes. The staff was not very conversant in English...enough to get by... and it could NOT have been better. The onsens were fantastic, eating in our yakatas a true experience. At dinner, the staff knew about our allergies and dislikes. The unbelievably wonderful waitress from Vietnam (I foolishly didn't get her name.) assured us at the beginning of our multi course meal that she and they would take care of...

Clean, spacious, and luxurious breakfast each morning. Nice views and a good location.

After staying down the hill in Kobe for a week, Arima was a magical retreat. The hotel has multiple private bathing rooms, each with two tubs, different waters in each tub, and traditional onsen squat showers. The rooms were reasonably sized with somewhat hard but comfortable beds. A very Japanese experience.

Hotel Goshobo truly envelops you in the history and tradition of a Ryoukan. The staff are super serious about their presentation and very very friendly. A stay here even for a single night is highly recommended.

The hotel should give notice to guests at reservation how to take shuttle bus from either bus station or train station to the hotel as the hotel is on a hill.

I like the onsen

Great

Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.

Our stay at the Negiya Ryofukaku was nothing short of excellent. The staff were very professional and polite, accommodating both our very limited Japanese language skills and our request for a larger yukata (I'm apparently taller than the average guest). They do have english-speakers on staff, and the guide who walked us through the hotel's facilities and amenities was kind enough to explain everything in both Japanese and English, as we were trying to learn as much of the former and speak as...

Loved this property and onsen! After spending the last two weeks walking all over Tokyo this was a wonderful way to relax! Part of the onsen is outside and overlooks the water. The harbor and Chinatown make it a great area to explore.

This is an excellent, upscale property that really takes good care of guests. The room we stayed in was very large, especially compared to normal Japanese hotels. The hot spring is well maintained, and the dinner was excellent. Staff were friendly and helpful. Highly recommended.

Amazing hotel

Staff was amazing

Staff was very helpful Location is convenient.

Excellent location. Unique hotel with impressive design. Extremely clean. Ocean view rooms are worse the price. Very accommodating staff. The breakfast buffet is excellent and appealing to everyone.