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"The place is showing its age and looks a bit rundown. However we did enjoy the breakfast in the morning and the staff were nice."

"Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality."

"This hotel is convenient to go to Shoin Shrine on foot, although it is a steep climb from Shoin Shrine to the hotel. They have a shuttle from and to the station. They also provide baggage pick-up from the train station. The staff are very kind and friendly. Food is great."

"Great place to stay. Great location. The room was nice and clean."

"The hotel is 15 min walk from the "train station" where the train does not run now (there is a bus instead), or 5 min walk on a steep slope or stairs from a bus stop (this is also an only parking lot), which was hard for my old parents. The hotel staff are trained to be very kind for routines, but when we came back to pick up something we forgot, the staff made an obvious frown and even denied at the beginning ... I had to ask again before she finally went to check and brought us what we left...

"The restaurant in the hotel had to be precooked for breakfast and dinner and only served Japanese food. Very little English spoken"

"The staff and facilities were wonderful "