Find all hotels by Highgate Independent in Monarch Beach, CA

"It was clean, but it was kind of old looking. "

"Yes"

"Yes"

"The hotel is old and the staff has not customer service skills. Staff never look at"

"It was a room… "

"freeway noise no resturant open"

"The room was a bit rundown. The pictures definitely do it more justice. I can deal with updated however the bathroom was indefinite need of some assistance. Also, the TV is a very confusing thing to use as it is a Wi-Fi TV, but does not work with Wi-Fi. Anyways, I asked for help multiple times and finally went down to the front desk and complained and asked for a room change to which I was told there were no available rooms and they finally sent someone up around 8 PM to fix it."

"Excellent location, nice pool and nice staff. "

"Good service, had forgotten some toiletries and front desk helped. Shuttle to airport easy "