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Clean room great location to rail station.

The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Great location. Beautiful hotel. Good restaurant.

The best breakfast

This was a highlight of our trip. The location was excellent and the staff friendly and helpful. The rooms were spacious and well stocked as well as all the perk and amenities of the property. We especially loved the gym. One of the best stocked gyms we have seen. We will be back!

We finally found a hotel in Switzerland with air conditioning...it was very much needed after a long day of hiking. All of the staff we had contact with were exceptionally friendly. The hotel is very well located in a lovely pedestrian only part of town surrounded by great restaurants, easy walk from the train station. We loved the view from our balcony. The honesty bar was an added bonus and breakfast was the best we had in Switzerland. I would go out of my way to stay in this hotel again.

Easy hotel pickup at parking garage. Discounts provided for ski rental, parking and others.

Grear dpa with thermal water, clean, amazing views, private at the edge of town. Restaurant closed as many of the properties in the area due to economic downturn , but doesn’t matter, many restaurants around

Second time i have been there, i am a huge traveller, spending every week in another hotel around the world, this is the best hotel i have ever been!! Special tnx to the belgian receptionist! She is one of a kind!!

Great owner. Great breakfast. Very nice room. Great views.

Had a fantastic time at this very unique hotel located above the city of Zermatt on the Mountain Gornergrat. We requested a room with a view of the Matterhorn and we were extremely pleased with our room and view. The price of the hotel included dinner and breakfast (at least in our case). Not sure if this is the norm, but a nice surprise. Breakfast and dinner were fantastic. When you consider the very unique experience of waking up or falling asleep with the Matterhorn from your room at eye...

Wonderful place!

Nice stay. Easy access to Zermatt.

Our stay at this hotel was in early September and the hotel was just opening up for the season. The front desk were incredibly helpful and went above and beyond with providing information about the area. The breakfast was excellent and the restaurant staff were attentive to the guests. If you have the option to select the mountain side view it's worth the extra money. The view of the Imperial Crown was absolutely breathtaking and such a peaceful atmosphere.

Beautiful location and facility. The staff are exceptional and hotel upgrades very well done. Paradise for a skier as it’s truly ski in and out! 25 minute train ride into town so plan accordingly. Thanks to the team at Riffelhaus for a great stay!

Had an amazing stay!

We don’t normally do reviews but this place deserves one. Just a gem of a find. Great location, beautiful and comfortable (alpine but modern), and amazing food! (Both the complimentary breakfast and we had a delicious dinner.) and everyone was so helpful and friendly. We would definitely stay here again.