Find all hotels by Benchmark in Mount Kisco, NY

"Hotel grounds were nicely kept, but it seemed like the room hadn’t been looked at in a while. Lots of dust on the vents and the shower/tub had a real hard time draining. Staff at the front desk couldn’t provide me a bandaid and the bonvoy app wasn’t working which makes ordering food difficult. One day I was connected to person who took my order over the phone and delivered something close to what I ordered. The second day I called and then said it wasn’t possible to order on the phone but then connected me to a different number that went to voicemail. I was also really surprised to see that there was delivery fee for room service. I’m already paying to stay and for the rooms service. I’ve never seen a delivery fee for room service before. It made a cup of tea an $11 purchase which is wild. That’s a bigger delivery fee than most restaurants in the area."

"It is very clean. Staff is professional and friendly. "

"Great stay with helpful staff and excellent location. Free parking and breakfast included can't be beat for the location and cost. Would definitely stay again."

"I always stay here when visiting my daughter at Sarah Lawrence. Great location, nice rooms, great services, not part of a chain so supporting a local business."

"No room was clean"

"Clean room , the shower tub was not not nice looking, old and chipped up , There’s no microwave or ice the fridge was not cold enough and the tv wasn’t working! But it was a good price and convenient."

"Lobby restaurant was great "

"The front desk staff, was nice, but overworked. The room and bathroom were very unclean. I had to purchase cleaning supplies to clean the bathroom and dust the room. The walls, door facing, floors had not been cleaned. The carpet was filthy. The tub and shower walls were filthy. The staff was apologetic; but after scrubbing the tub and toilet to make a four-night stay bearable, I didn’t want the housekeeper in the room to do anything. This was the worst Hampton Inn I had ever experienced. I will never stay there again, nor recommend it. We paid $694 for four nights in what felt like an hourly motel. Ugh!"

"I enjoyed the location but was disappointed that I was charged a parking fee. I did not park a vehicle on their property. I did not have a discussion about parking on check in. The charge appeared after check out. I tried to have it corrected and was not successful and a few dollars were taken off. I am not really sure how this is ethical or even legal."