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"I have been to this property probably at least 7 times, i love nearly everything however the rooms need to be checked prior to checkin, i almost always have experienced an issue with wifi, refrigerator not working or AC just not cold enough. I still rate 5 because they do rectify any issues i experienced."

"Beautiful I had such a great time! El Resort es bellisimo"

"Love this family trip"

"We have a great time "

"Very clean, very nice staff. Buffet food was tolerable, however the a la carte restaurants were very good!!"

"I love the property, excellent customer service. Friendly staff "

"Great stay coming back again"

"My recent visit to Viva Heavens by Wyndham in Puerto Plata was truly enjoyable, and I wanted to share some highlights. From the moment I arrived, the atmosphere was vibrant and welcoming. The resort itself is beautiful, with well-maintained grounds and a lovely pool area perfect for relaxing. My room was comfortable and clean, offering a pleasant retreat after a day in the sun. One of the absolute standouts of my trip was the food, thanks in large part to Chef Amaurys. His culinary skills were evident in every dish I tried. The variety and quality of the meals were exceptional, and Chef Amaurys consistently delivered delicious and memorable dining experiences. It's clear he puts a lot of passion into his work, and it truly elevated the gastronomic aspect of my stay. Equally impressive were the entertainment staff. Their energy and enthusiasm were infectious! They organized a fantastic range of activities throughout the day and evening, ensuring there was always something fun happening. Whether it was poolside games, dance lessons, or evening shows, the entertainment team created a lively and engaging atmosphere that added so much to the overall vacation experience. Their ability to connect with guests and make everyone feel included was remarkable. Overall, Viva Heavens by Wyndham provided a fantastic getaway. The combination of excellent food, thanks to Chef Amaurys, and the outstanding entertainment team made made for a truly memorable vacation. I'd highly recommend it."

"Excelente servicio "