Chalets in Puerto Plata

"The property is well kept and in prestine condition . Michael his wife Aly and the entire staff are great people they did everything and exceeded my expectations"

"This resort only the pool club and food is good. Staff is ok. But I made a reservation with a king size bed and got a room with two full size beds when it was only me and my husband. Also the bar is too far from the pool. I wouldn’t recommend it to anyone. "

"The room was very nice and had everything we needed. Full size fridge, stove, utensils. It was very clean and comfortable. The wifi was great although it didn’t extend outside of our room. Ocean view was nice. Staff was very friendly and helpful, not perfect English but definitely enough to get by. "

"Yes"

"Always an enjoyable stay. The staff is amazing and the property."

"The food was probably the best I've had on vacation. But the amenities listed on the website Vs what was actually there were very different. There was no beach bar or even beach access for that matter. Long walk to a private undeveloped beach which we did enjoy. But did not have any amenities, such as umbrellas. Chairs and definitely no bar as advertised. There was only one bar and restaurant open for the duration of our stay. "

"This is our 2nd time booking at this hotel. Tbh it is such a serene place. The staff is very friendly. The rooms, pool, beach, food EVERYTHING was just right. Our waitress Ruth, was very attentive and was the best “nurse” when my husband got a splinter on the wood deck surrounding the pool. "

"All of the above are true. The staff is amazing, especially Eduardo, the coffee guy. He deserves a raise. My room was clean, modern and bright. Loved the tall ceilings and big balcony. The resort is nice and intimate. I would recommend this resort to my friends."

" Clean room. Requested early checkin and it was confirmed but the room wasn't ready. Not a big deal. We only had an hour to wait. Good food. Overall great experience. "