Find Historic Hotels in Nanuet, NY

"The front desk staff was friendly and the room was clean. Bed was very comfortable. Will stay here again."

"Lovely hotel good food and friendly staff"

"Nice hotel and good breakfast. Would stay here again."

"Room was dirty with sticky carpet and a coffee cup under the table. Staff member Brian was very nice "

"Upon checking in our first room at 2 AM the room was terrible and it smelled like cigarette. It did not look fresh. It did not clean. I went back to the front desk. They gave me another room that was in much better shape. I was there for all of one night in two days and the handle to the toilet broke. They were kind enough to give me another room as I was staying for two more nights checking in the third room the paint on the tub was peeling and some furniture and amenities inside the room. We’re missing the stuff management during my stay so I had to stay in the room and I cannot get a refund. They refuse a refund prior to that I had booked this hotel and my flight was canceled. The hotel refused to give me a refund so if you decide to book this hotel, be sure to show up or you will not get your money back. I will not be staying again."

"Kind"

"From the moment we entered the room, it was clear that it had not been properly cleaned or prepared for guests. The room was missing several basic necessities, including bed sheets, towels, toilet paper, a shower curtain, a garbage bag, and linens for the pull-out couch. The furniture was dusty, and the bathtub was visibly dirty. The room appeared unserviced, unfinished, and opened for occupancy without proper cleaning or stocking. We also discovered that the pull-out couch was broken and difficult to open. When we called to request a rollaway bed as an alternative, we were told one could not be provided because it was both unavailable and supposedly a fire hazard to bring one in. This left my family without a reasonable sleeping arrangement. When we reported that the bathtub was dirty and appeared unwashed, no responsibility was taken. We were simply told, “Oh, well it’s broken,” which did nothing to address the fact that the tub was unclean. The handling of our requests that night only made matters worse. At around 1:00 AM, we still had not received linens for the couch bed. Only enough linens had been provided for the main bed. When I called the front desk, no one answered. I then had to go downstairs myself, where I found the front desk attendant wearing headphones and not paying attention to the phone. After removing his headphones, he claimed he did not see a call come through. I then had to go by myself to the basement laundry area without assistance. Bedbugs too"

"Stay was great. Staff was wonderful. Rooms were pretty big size and very clean. Area was a bit rough but well worth the money."

"I thought this place was great generally. Perfect location spacious room. It was right by the train though and it was loud. They were also loading or unloading storage containers in the back and I heard them in the morning but not to early thankfully. Bed was very comfortable. There could have been more parking. "