Find Historic Hotels in Nanuet, NY

"Everything was great"

"The rooms and hallways and all areas of this hotel are clean and maintained !!!"

"Great room great staff. I always enjoy my stay. Bummer pool was not operational"

"Kind"

"From the moment we entered the room, it was clear that it had not been properly cleaned or prepared for guests. The room was missing several basic necessities, including bed sheets, towels, toilet paper, a shower curtain, a garbage bag, and linens for the pull-out couch. The furniture was dusty, and the bathtub was visibly dirty. The room appeared unserviced, unfinished, and opened for occupancy without proper cleaning or stocking. We also discovered that the pull-out couch was broken and difficult to open. When we called to request a rollaway bed as an alternative, we were told one could not be provided because it was both unavailable and supposedly a fire hazard to bring one in. This left my family without a reasonable sleeping arrangement. When we reported that the bathtub was dirty and appeared unwashed, no responsibility was taken. We were simply told, “Oh, well it’s broken,” which did nothing to address the fact that the tub was unclean. The handling of our requests that night only made matters worse. At around 1:00 AM, we still had not received linens for the couch bed. Only enough linens had been provided for the main bed. When I called the front desk, no one answered. I then had to go downstairs myself, where I found the front desk attendant wearing headphones and not paying attention to the phone. After removing his headphones, he claimed he did not see a call come through. I then had to go by myself to the basement laundry area without assistance. Bedbugs too"

"Stay was great. Staff was wonderful. Rooms were pretty big size and very clean. Area was a bit rough but well worth the money."

"My wife and I love to stay at this hotel. Thank you."

"Ok"

"I thought this place was great generally. Perfect location spacious room. It was right by the train though and it was loud. They were also loading or unloading storage containers in the back and I heard them in the morning but not to early thankfully. Bed was very comfortable. There could have been more parking. "