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"The staff at the hotel are super polite and helpful. The service is great. The airport shuttles is very convenient. It also has shuttle to train station and nearby outlet. The place is kept very clean. It has restaurants and 24 hour convenient store on site. In lobby, it has flight schedule display, and a luggage scale. The staff are always checking if anyone needs help, from returning room key to carrying luggage. "

"Best staff, clean hotel, and even let us leave our luggage there for the day until our evening flight. Only issue was the laundry machines didn’t do a great job drying the clothing, besides that everything was amazing."

"It was great to have a shuttle bus and the restaurant was really good. The only thing I could fault would be the pillows, they were terrible!"

"Room​ is​ moderate​ and​ clean.​ However​ lights​ in​ the​ room​ should​ improve to​ be​ adjust​able​, air​ condition​ seems​ to​ be​ less​ airflow."

"Great place for a couple of nights. Very safe and clean. Close to the little town Narita well worth visiting. Close to airport makes it great for traveling thru."

"I asked if it was possible to get a late checkout since I didn’t arrive until midnight and I was very tired. I was offered an upgraded room for a fee. It was a little more than I wanted to pay, but turned out to be very worthwhile as the room was spacious and comfortable, and I got a 2pm checkout instead of the regular 11am. "

"We have stayed many times and it is always convenient with the free shuttle from the airport and another one to the Aeon Mall. Lovely forrest & lake to enjoy as well as the Onsen at a small cost "

"My room was tiny I could hardly move and the mattress had big dips on one side, giving me a sore back, but the room was bearable for the time I was there. The staff were really lovely. Thankyou APA. "

"Dated and small, but very clean and central. Everything we needed for a night before our flight."

"The facility was a bit old, and shuttle bus frequency to airport was a bit long. But everything was fine, no a big problem. "