"Check-in/Check-out: Fast and easy. No hassle at all.
Staff: Super friendly and helpful. Housekeeping checked with us daily to see if we needed the room cleaned, which we appreciated. The security guards open the entrance doors for you during the day, and at night you use your room key to access the hotel — made us feel very safe.
Location: Perfect. Safe area and easy walking distance to all the tourist attractions and Chinatown. Huge bonus: Wise Guys Pizza is right on the corner to the left of the building and open until 4am for late-night cravings.
Highlight: A big thank you for the free breakfast voucher on our first day in recognition of my husband’s service as a Marine Corps veteran. That meant a lot to us.
One note: The only downside was the urban fee at $35/night plus a sustainability fee of $5.58/night. Also no free breakfast after day one 😅.
Overall: We loved our 5-night stay. Great service, great location, and thoughtful staff. We will definitely be back."