Find all hotels by Independent in Near West End, VA

"Shower head was broken. Mattress on pull out bed was badly stained "

"First room was disgusting, definitely wasn't cleaned, so they moved me to a clean better room, neither refrigerator worked and sink was leaking. Staff was helpful in accommodating my stay. Cleaning staff im not sure about"

"Everything was good, staff was helpful. Elevator was out during stay. Alittle inconvenient. "

"For the price it was comfortable and quiet for one night. I was alone and saying that it would be tight quarters for two people. Bathroom very small with just enough room for a toilet and tub. Room was clean but there was a hairline crack along the tile in the tub area."

"Room didn't have hand soap "

"Awesome, authentic Richmond stay. No reason to stay anywhere else"

"Did not know they had an airport shuttle"

"This is the best 6 I have ever stayed at. Very clean and modern"

"Hotel is being renovated. Room was excellent. Had an enjoyable meal in the dining room. "