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"We had a small issue upon arrival. The manager was very attentive and compensated us appropriately for the inconvenience. Staff overall were very good."

"We stayed here for two nights as a family of four and absolutely loved it. The place is clean, quiet, and spacious—more like a suite, with a separate room for the kids, which was perfect for us. It’s conveniently located just 15 minutes by train from Amsterdam Centraal, with easy access to all major attractions. The staff were welcoming and helpful, adding to the overall great experience. We wouldn’t hesitate to stay here again—it felt like a home away from home."

"Perfect location next to the train station. The property is clean and very modern. It was my second time staying here and I had the same great experience "

"Easy Check in, good food options within hotel, quiet area and decent bar and beer garden "

"Always a pleasure to stay at a CitizenM property. The staff makes me feel like an old friend they haven’t seen in a while. And the beds are too comfy. I almost don’t want to leave. "

"Great clean friendly only thing is shuttle could be complimentary like other hotels ie. Ibis"

"Amazing experience at this property. I plan to stay here everytime i come to Amsterdam "

"Beautiful breakfast "

"The building is awe inspiring, our room was large and immensely comfortable - gorgeous bathroom. The Spa is impressive, gowns are provided in the room. The staff are the biggest asset - unbelievably helpful and just lovely."