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"We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities. The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch. Overall, very happy with our choice. "

"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "

"Beautiful location on the river. Great views and very helpful staff. "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "