"Got there at check in time and spoke to the woman at the front desk. We were told we had a smoking room but tried to change that since we don't smoke. We were not accommodated there. Ok I'll make it work. Except I got to the room and the floor was filthy. There was a wad of chewed up gum stuck to the floor. I was so tired from the 9hr drive that I just cleaned it myself. The next day I ended up emailing management. Someone had been putting their cigarette butts out on the window sill. Gross. I...