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"The customer service was great"

"Great stay at The Quays. The staff were very helpful and friendly. Always made the effort to speak to you as you pass reception. As a guest of the hotel, we had discount in the restaurant which was a bonus also. Rooms were tidy, clean and spacious. And had good facilities such as iron, hair dryer, hand soap, shampoo and kettle. Only thing was, you couldnt control the AC in the room, it was centralised."

"Great service. I was in an exec room so access to the lounge meant I could have both a good breakfast and dinner there at no additional cost "

"Brilliant "

"It was a grear hotel "

"The young lady on reception was very knowledgeable and super helpful . She obviously loves her job! Bat staff nice food could have come out quicker. "

"Staff lovely food great and great pool facilities "

"There was nothing to dislike about the hotel ! For us it was absolutely amazing, perfect , The whole experience was absolutely great ! Big thank you to Geri and all his amazing staff for making my Daughter Lisa and our lovely friend who met us at the hotel soo very welcome "

"Lovely hotel, breakfast was very good with lots of choice. Parking was easy. Online checkin/out was ideal. The beds were very comfortable. The room was warm (matched the weather) but a welcome fan kept the air moving. Tried to call to say we were going to be later than planned- couldn’t get a response (not good). Corridor area was very congested as there were bible/book stalls, I don’t mind the stalls but just put them where it doesn’t restrict flow of guests"