Find all hotels by Independent in Northwest Alabama, AL

"Yes,"

"Clean and staff was great. Breakfast was one of the best I’ve had in a hotel"

"Room was clean, the staff was nice. Breakfast was a little minimal but it was overall a good stay"

"Clean room. Nice people. "

"Nice clean room with all the essential amenities and conveniently located to everything as far as restaurants and shopping "

"We stayed for one night. One night of hardly any sleep. The first room we were given was a mess. I unlocked the door and someines shoes and personal items were in there. Bed wasnt cleaned after said person slept in it. Crackers and chocolate all over the floor and to top it all off he left us a nice present in the toilet..the front desk staff was amazing though and immediately gave us a new room. Cleaner but not by much. "

"I was very surprised to walk in and the place was being renovated. They were still working at 6:30pm. We were on the third floor so it was peaceful in our room. I was very upset that there was no machines in the hotel. I am ok with the renovations but they could have left at least one ice machine in working order."

"I stayed overnight for a leadership conference. My room was ready early so that was a plus. I had a balcony overlooking the pool with a river view, in which I witnessed an amazing sunrise. I did have an issue with the cleanliness of my shower. There was long dark hair on the shower wall where someone had shampooed their hair. This was an oversight by the cleaning crew so I have to knock off a star for that. The front desk staff was very nice and offered to send someone up to clean it. They also were nice enough to extend my checkout by 30 mins so that I can change after the conference before hitting the road. The happy hour at Swampers was packed but still a vibe. However, the bartenders were not that friendly. It seems they weren't not happy to be there or maybe to see so many of us; however, the food and drinks were good. Lastly, I had a wonderful Vita Glow massage by Tina and added an eye treatment. She was amazing! The Spa lounge areas leaves more to be desired. I believe the Spa lounge area and the in room bathrooms could use an upgrade. On a positive note, I purchased some decently priced spa products that smell yummy with awesome benefits. I look forward to using them soon!"

"The room had a smell... and the carpet needs to be replaced dirty and stained. Towel's and wash cloths were rough. "