Find Hotels with Free Parking in Northwest Rochester, NY

"Our room had no hot water. We took freezing cold showers. The front desk indicated that it is a common occurrence. They think it’s because the pipes freeze when it’s cold?!! The temp that morning was 53. Their only offer was to find another room for us to try and shower in and run our water for 30more minutes to see if it would get to warm. The mattresses were worn out, old conditions, windows were covered in scum build up preventing the outside view. Definitely not worth 210$! Renovations are planned… I do not recommend you stay here until they are. The front desk manager said because I booked through Travelocity they could not credit me any money back. The manager offered 1,000 IHG bonus points as compensation! The room was 30,000 points…. So basically 3.00!"

"great place to stay "

"No one at the desk to check in. Had to wait for him to finish cleaning windows. The mattress needs replacing. The side was broken springs. Had to sleep in middle. Wash clothes were hard to come by. Housekeeping did not tend to our room the entire time we were there. We finally put the trash in the hall. Had to ask for additional towels. Breakfast was not appealing at all. Found an ice machine on floor 1 and 3. We were on 2. There were construction men outside our window with a bucket truck the entire stay. Noisy. Parking was limited. Too many spaces taken up for electric. Everyone who wanted to go to the chicken place next door parked in the hotel lot. "

"Room was clean, breakfast was good, staff was nice. There were a few areas where water was leaking - in our room, the floor was wet by the AC, and in the lobby area there was some sort of leak with a cone to warn people. "

"10 out of 10 would stay again "

"Breakfast was the perfect combination at options .. room large and comfortable. Very clean property.."

"Great"

"Great breakfast, liked that there was good coffee 24hrs. Room was spacious and clean. "

"Nicely located to all things Rochester!"