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Beautiful views and great staff to accommodate any needs

The staff was amazing and the room was super spacious and clean!! The best layout of a room for a family of 3 who enjoy separate beds and a little privacy. We had the room with two queen beds and a sofa. Amazing view of chicago from the sky deck and the pool was a nice temp! Breakfast had great options and was delicious! Rosemary seasoned potatoes and captain crunch caught my eye! The elevator was a bit hard to navigate at times as you need a key. But great safety feature so no complaints!...

I enjoyed my stay here. I didn’t get a chance to experience breakfast or the pool, but it's nice that they're avaliable. I loved the area, very easy to walk for food and entertainment. The bed does need replacing as it makes a squeaking noise when you sit on it and the mattress wasn't that comfortable. Even with that, I would stay here again.

I actually like the proximity to the airport. The hotel was clean, had good amenities and has a heated pool.

Perfect location, walked to Soldier Field for a concert, walked to museums. Hopped on the train around the corner to go North. All hotel employees were so friendly and helpful, would definitely stay again!

Very nice room and facilities. Staff very helpful. Room was fine, but bedcover was snagged - needed replaced. Half and half in kitchen was so old it had congealed - housekeeping should pay closer attention to these details. Nevertheless, I had a good experience overall and would stay there again.

Amazing everything

Great location, nice staff.

Nice hotel, fair warning they take a $225 security deposit on top of the total for the room. This was not mentioned anywhere on the properties page and Expedia needs to add this detail.

We will definitely be staying here again! Great location, clean room, and great service. They even have a great complimentary breakfast which is a must have in a city like Chicago. The staff was great also. We had to switch trains for an earlier one due to weather and got into Chicago in the AM. Check in is 4pm and with two small children we were worried about what to do for hours but the staff helped us out and luckily had a room available.

This hotel met our expectations. All the city attractions were within a walkable distance. The staff at breakfast was amazing! Shout out to Javier who was so welcoming and friendly :)

Clean room, quiet, friendly staff

Forever one of my favorite hotels and one of my two favorite Courtyard properties I've ever stayed at! This is the 3rd year in a row we've stayed here when coming to Chicago and it never disappoints. It feels like a high-end hotel for an affordable price (considering where it is)! The staff is great super helpful, rooms are so clean and overall just is one of the nicest places! Highly recommend if you're looking for a spot in Chicago!

This lovely hotel is nestled in a neighborhood that is quiet and very upscale. There are several restaurants in the area as well as a bar and restaurant (serving limited light fare) in the hotel lobby. For our purposes, it was located and very walkable. Our room was spacious and very well appointed. We stayed in a deluxe king room that offered a sitting area as well as a sleeping area. The decor was understated but elegant and comfortable. the bathroom featured a walk in shower which we prefer...

Good

Love the location, cleanliness, and great customer service. Everyone was welcoming and provided excellent service. Amy was very helpful with our request and questions. Thank you IHG for our great first experience with Chicago!

Everything was perfect and the customer service was awesome

Great location by the Christmas Market in Daily Center. 24 hour coffee and cocoa in lobby was nice.

We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...