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"GREAT PLACE TO STAY, WONDERFUL LOCATION WITH LOTS OF SHOPS, PUBS AND RESTAURANTS NEARBY AND PADDINGTON STATION LESS THAN A 5 MINUTE WALK .MUSEUMS AND OTHER ATTRACTIONS ARE ALSO NEARBY. THE ROOMS ARE CLEAN AND BREAKFAST IS FANTASTIC, HALI AND THE REST OF THE STAFF ARE FRIENDLY AND CANT DO ENOUGH TO HELP, WILL CERTAINLY GO BACK NEXT TIME WE ARE IN LONDON ,HIGHLY RECOMMENDED"

"The location and lobby of this hotel were fantastic. The doorman was so incredibly friendly and helpful (wish I could recall his name). The bars and restaurants were great. However, the room itself was tired. Carpet needed to be replaced, furniture was worn, very few plugs in the room, etc. The bathroom was large but the shower was tiny, and the tile needed a deep cleaning, or replacing. The room was relatively quiet, which was nice. Housecleaning needed to be a little more consistent. Found a candy bar in the chair, someone else’s soap in the shower, and they were inconsistent with leaving caffeinated coffee. Bed was comfortable. Room service food quality after midnight was atrocious (jet lag). The chicken on the Caesar salad was grey, and the lettuce was wilted. "

"Excellent location, lovely spacious room."

"The room was perfecto, the breakfast was great, but the best part of the hotel is the location! It is absolutely perfect. We enjoyed a lot our stay!"

"Great Hotel, staff super friendly and couldn’t do enough. "

"The elevator was out of service for multiple days during our stay. We had to walk up six flights of stairs several times after already walking several miles around the city. We were late to dinner reservations on two occasions due to the delay. Front desk staff were friendly and helpful. Cleaning staff on the sixth floor were friendly and professional."