"1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed."

"I booked 2 apartments for one night before flying on from Rwanda. When we turned up they had no ecord of our booking or of our payment. When i showed the receipt they allowed us to stay. There is no restaurant or bar onsite, but we did get food from their partner restaurant 3 blocks away and it was delicious homemade pasta. We had it in our apartments. The apartments are very spacious and more suited to business clientele or peolle staying for several days or weeks. They have a kitchen, large...

"The apartment was cozy, had everything we needed, in a great location and very nice. The staff was incredible and incredibly helpful and went above and beyond. They even provided laundry services, and help with various things. "