"Si hay una de las 3647593928272 convenciones en Chicago y todos los hoteles están overbooked, realmente te saca del apuro. No es el mejor hotel ni el más lujoso pero es limpio y la cama está cómoda. Aparte la chica en recepción fue muy amable."

"After hearing gunshots and police arriving during our stay, we packed our bags. We went to talk to the receptionist & manager to let them know we felt uncomfortable and most importantly UNSAFE due to the circumstance but they said they were unable to do anything for us. We left a night before our check out date and did not get offered a refund. Very inconsiderate and unprofessional."