"Wasn't able to check into room until 1515 despite check-in supposedly available from 1500 so wasn't a good start. Room was clean however the sink unit in the bathroom was hanging off the wall which meant any water on the unit would roll off the front and onto the floor. There was also a leak from the bottom of the bath causing more water to leak onto the floor. Also face towels were taken after the first night and never replaced, even after asking reception for more. Very poor for a 4 star...